For hotel technology companies
A seat at the founder’s table.
I have sold hotel technology, scaled the teams that sell it, and today I buy it. Founders and leadership teams get that view as recurring, candid and practical advice.
Both sides of the deal
- 2015–2024 I sold it. Account executive to Head of Sales EMEA at Triptease, then SiteMinder, Cloudbeds and Canary Technologies.
- 80+ people I scaled the teams that sell it. Commercial organisations grown from single digits to more than 80 people, across EMEA and globally.
- Since 2024 Today I buy it. Chief Digital Strategy & Business Automation Officer at Planhotel Hospitality Group.
Where the operator’s view changes decisions.
- 01
Product
What hotels will actually adopt, where AI fits the roadmap, and how operators judge a product.
- 02
Go-to-market
Ideal customer, pricing and packaging, sales motion, EMEA expansion and partner programmes.
- 03
Positioning
Narrative, messaging and competitive frame, tested against how hotel buyers think.
- 04
Network
Introductions to hotel groups, technology partners and investors, where they serve both sides.
01 — Current portfolio
Four companies, no overlap.
One seat per category, so no two companies in the portfolio compete with each other.
Relationships are disclosed and nothing is resold.
How we work together.
-
Advisory board seat
- Shape
- Ongoing advisor to the founder and leadership team.
- Cadence
- Regular sessions, plus access in between.
-
Strategic GTM advisor
- Shape
- A focused remit, such as a region or a partnership programme.
- Cadence
- Agreed per remit.
-
Investor support
- Shape
- Expert calls, deal diligence or a standing sector role for a fund.
- Cadence
- Per call, per project or quarterly.
-
Talks and panels
- Shape
- Industry events, drawing on Lab work and operator experience.
- Cadence
- Selective.
For investors
I see the deal from the buyer’s seat and the seller’s.
Fast, candid judgement on a company or a thesis, from the operator side and the vendor side. It can start with a single call and grow into diligence or a standing sector role.
- Expert calls
- Commercial due diligence
- Sector advisor to a fund
Independent by design.
Either side can end a relationship if a conflict cannot be managed honestly.
- 01
Disclose first
If a portfolio company’s product may be relevant to you, I say so at the outset.
- 02
Keep information apart
Client information never reaches portfolio companies, and portfolio information never reaches clients.
- 03
Same criteria for every vendor
A portfolio company in an evaluation is scored against the same rubric as every other vendor.
Where I am adding seats.
Categories next to the current portfolio, without overlapping it.
- Property management systems
- Distribution
- F&B and POS
- Workforce tools
- Guest data
- Payments
What I look for
- Operator insight changes the company’s decisions. The fit is real, not decorative.
- No direct competitor already sits in the portfolio.
- The founder wants challenge, not applause.
- Terms protect independent work: IP, non-compete scope and non-solicitation are agreed explicitly.
Bring the question.
Thirty minutes, unbilled. The shape of a seat comes later.
Or write to marco@rossoconsulting.ch